Deputy Manager/Manager

Responsibilities:

• Assist to enforce risk governance processes (3LOD) and compliance monitoring in accordance with Corporate Risk framework/ methodology and Personal Data Protection Act
• Harmonise the various Group policies and standards for regional/ local adaptation and compliance as well as review the gaps across various policies and standards in the implementation
• Support, coordinate and assist the facilitation on the risk evaluation, mitigation and monitoring of risks in Business Unit
• Assist dept to harness data intelligence and build advanced-risk-analytics capabilities to track KRIs and generate emerging insights/trends
• Harness insurance claim data intelligence and build advanced-claim-analytics capabilities to track and generate claim insights and trends
• Plan, facilitate and carry out Control-Self Assessment verification fieldwork to evaluate & enhance operational effectiveness & resiliency of Business Unit
• Monitor claims and loss control issues, communicate and collaborate with business units to highlight claims/loss control issues promptly and reporting to Insurance Board
• Design processes and implement relevant tools and best practices to operationalise PDPA compliance requirements and group policy
• Track, monitor and maintain the online risk register and centralized BCM portal in line with Business Unit BCM cycle
• Support or partner Business Unit to stress test their business continuity capabilities/ responses to provide the needed assurance and resilience
• Consolidate BU and region-wide yearly exercise workplan and review the synergy for exercise planning
• Review insurance policies for acceptable wordings, coverage, terms and exclusions, provide advice and support to Business Units in their contracts on terms of indemnities, liabilities and insurance coverage
• Communicate and build relationships with brokers, loss adjustors, captive manager and other external parties.
• Undertake projects and initiatives as assigned and perform other duties determined by the organisation

Requirements:

• University degree holder
• At least 5 - 6 years of relevant working experience in similar role or port operations
• Added advantage if have some exposure to operational risk management or emergency preparedness planning, BCM, crisis management practiced in maritime sector
• Possesses good verbal, presentation and written communication skills
• Good analytical skills and ability to formulate a strong and coherent narrative in writing.
• Organised, delivery focused, detail-oriented and can handle multiple tasks concurrently.
• A strong relationship builder who can engage effectively across diverse groups and manage multiple stakeholders comfortably
• Proven organisational skills to be able to coordinate cross-functional, regional and virtual teams
• Methodical; strong in project management