Deputy Director (Scaling & Innovation), IT&T

Who we are.

Pioneering workers rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.

Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.

Because Every Worker Matters.

The Role

Deputy Director (CTC Scaling & Innovation), IT&T

Summary of Role

The Company Training Committee (CTC) programme is entering its next phase of growth moving from strong foundations in delivery and enablement towards system-level scaling and impact.

We are seeking a Deputy Director (CTC Scaling & Innovation) to act as the architect of growth for the programme. This role focuses on designing and driving new growth pathways, unlocking scale across industry clusters, and building partnerships that go beyond business-as-usual engagement.

You will work closely with the Deputy Director (Operations Delivery) and Deputy Director (Development & Enablement), pulling execution strength and insights from both, while owning the strategic how of scaling CTC impact.

Key Responsibilities

1. Cluster-Level Growth Strategy & Workplans

Own and drive strategic growth workplans across NTUC's 11 industry clusters.

• Diagnose current growth drivers, constraints, and conversion bottlenecks at cluster level
• Identify priority subsectors, company profiles, and scalable entry points
• Define differentiated growth levers (e.g. anchor companies, ecosystems, supply chains, platforms)
• Articulate what must be done differently to scale, beyond increasing outreach volume
• Translate strategy into actionable initiatives and partnership plays

2. New Growth Models & Innovation

Design, pilot, and scale CTC growth models, including but not limited to:

• Anchor-led and ecosystem-driven CTCs
• Sector-wide, value-chain, or LLE/MNC-led CTC approaches
• Cluster-wide campaigns and thematic scaling initiatives

3. Cross-Functional Orchestration

Operate as a horizontal integrator across delivery and enablement functions.

• Work closely with Operations to mobilise execution capability
• Leverage data, insights, and systems from Development & Enablement
• Ensure pilots and growth initiatives are operationally viable and scalable
• Align stakeholders around shared growth priorities without duplicating roles

4. Strategic Partnerships & Ecosystem Development

Build and manage non-traditional partnerships to unlock scale, including:

• Trade associations and industry bodies
• MNCs, OEMs, and global HQs
• Sector agencies and Institutes of Higher Learning (IHLs)
• Platform and ecosystem partners

5. Thought Leadership & Narrative Building

Position CTCs as a strategic workforce transformation lever, not just a grant mechanism.

• Shape sector-specific value propositions and narratives
• Contribute to external thought leadership (with Communications support where needed)
• Represent NTUC in strategic discussions with senior industry and public-sector stakeholders

Ideal Candidate Profile

Experience & Background:

• Senior experience in strategy, growth, transformation, or ecosystem development
• Strong exposure to industry engagement, partnerships, or sector-level initiatives
• Experience designing and scaling programmes across multiple stakeholders
• Familiarity with workforce transformation, training ecosystems, or public-sector programmes is an advantage

Core Competencies/Skills:

• Strategic thinker with strong problem-framing and systems thinking ability
• Comfortable operating in ambiguity and designing new models
• Strong stakeholder management across unions, industry leaders, and public agencies
• Able to move seamlessly between strategy design and execution oversight

Leadership Style:

• Collaborative, influence-driven leader
• Comfortable working horizontally across functions
• Outcome-focused, with the discipline to stop initiatives that do not scale

Why Join This Role

• Shape the next phase of national workforce transformation
• Design and scale models with real economic and worker impact
• Work at the intersection of policy, industry, and innovation
• Be a core member of a team redefining how CTCs scale

We regret to inform that only shortlisted candidates will be contacted.