Job Description
Deputy Director, Advancement Office (Donor Stewardship)
Posting Start Date: 09/04/2026
Schemes of Service: Corporate
Division: Advancement Office
Employment Type: Permanent
The Deputy Director will lead and drive the institution's donor stewardship and engagement strategy to strengthen long-term philanthropic relationships, enhance donor retention, and maximise lifetime value.
Job Responsibilities
Strategic Stewardship Leadership
- Develop and execute a comprehensive, segmented stewardship framework aligned with institutional advancement goals.
- Oversee end-to-end donor lifecycle management, ensuring consistent, high-quality engagement.
- Drive continuous improvement of stewardship strategies through data, insights, and global best practices.
Events & Experiential Engagement
- Provide strategic oversight of stewardship events and high-impact engagement platforms.
- Ensure events deliver measurable outcomes in donor satisfaction and engagement.
- Integrate digital and hybrid engagement innovations where appropriate.
Stakeholder & Cross-Functional Leadership
- Partner with senior leadership, faculty and advancement teams to align stewardship with fundraising strategy.
- Influence internal stakeholders to prioritise donor-centric practices.
- Act as a key advisor on donor engagement strategy at the organisational level.
Team Leadership & Governance
- Lead, mentor, and develop a high-performing stewardship team.
- Establish governance, policies, and service standards for donor relations.
- Ensure compliance with institutional policies and donor intent obligations.
Job Requirements
- Minimum Bachelor's degree in a relevant discipline, preferably with a Master's degree.
- At least 15 years of relevant experience with significant exposure to fundraising donor relations operations and engagement in institutions of higher education or large complex organisations, with at least 5 years of experience in leading teams.
- Possess good internal and external stakeholder management abilities and be strong in strategic planning and execution.
