To attend to all patients enquiries, either through call-in or walk-in, promptly and courteously.
To coordinate the comprehensive care of patients within the practice.
To register patients for appointment or walk-in consultation/treatment.
To discharge patients upon completion of the visit, by dispensing medication, collecting accurate payment(s) and scheduling subsequent appointment(s) as required.
To accurately key in every treatment charge and every dental product sale into the clinic management software used.
To issue dental visit and/or product invoices.
To keep clear records of patient communication and tidy appointment books.