Dental Clinic Manager

We are looking for a motivated and dependable Clinic-in-Charge / Clinic Manager to oversee the daily operations of our dental clinic and support our growing team. This role is ideal for someone who enjoys leading people, managing operations, and ensuring a smooth, high-quality patient experience.

What You'll Do

• Oversee the day-to-day operations of the clinic and ensure smooth workflow.

• Manage and deploy clinic staff and dentists according to operational needs.

• Ensure a high standard of patient service and handle patient feedback or complaints professionally.

• Support administrative functions such as staff and dentist rostering, insurance, CHAS and MediSave submissions (with guidance from the Group Manager).

• Handle ad-hoc clinic issues, staff matters, and operational challenges as they arise.

• Assist in onboarding and training new staff support training of reception team members.

• Create, review, and follow clinic SOPs to ensure consistency and compliance.

• Coordinate and participate in monthly clinic meetings with the Clinical Director and Group Manager.

• Manage procurement of dental materials and ensure adequate stock levels.

• Carry out other operational duties as required.

What We're Looking For

• At least 1 year of relevant experience in a clinic, healthcare, or supervisory role (dental experience is an advantage but not mandatory).

• Strong interpersonal and communication skills, with the ability to work well with both staff and patients.

• Organised, meticulous, and comfortable handling administrative tasks.

• A team player who can also work independently and take ownership of responsibilities.

• Willingness to work night shifts and weekends if needed

• Calm, professional, and solution-oriented when handling unexpected situations.

Why Join Us

• Supportive management structure with guidance from Group Manager and Clinical Director.

• Opportunity to grow into a senior operational or group-level role.

• Exposure to clinic management, operations, and leadership development.

• Stable work environment in a well-established dental group.