Deal Desk/Operations Specialist (Contracts)

WE'RE HIRING: Deal Desk/Operations Specialist (Contracts)

Work Mode: Hybrid/Remote

Eligibility: Only Singaporean citizens or PR holders

Location: Singapore, Singapore

Experience: 3+ years

We're looking for experienced Deal Operations Specialist (Contracts) to join a fast-paced global Deal Desk team supporting the AMER region. This role is ideal for professionals with hands-on experience in Deal Desk operations, Salesforce, and Ironclad who thrive in a high-volume, process-driven environment.

About the Role

As a Deal Operations Specialist (Contracts), you will review and redline customer order forms and contract amendments using approved playbooks and standard contract language. You will support the Deal Desk team by managing high-volume contract requests, ensuring operational accuracy, mitigating risk, and maintaining efficient workflow management. This is an operational role -no contract negotiation is required.

Key Responsibilities

• Review customer quotes, order forms, and amendments for accuracy and compliance.
• Redline customer order forms using approved playbooks and pre-approved contract language.
• Triage incoming contract requests and manage workflow routing.
• Support quote reviews, reconciliations, and deal approvals.
• Partner with Account Executives to resolve deal structure questions.
• Manage contract workflows using Salesforce, CPQ, and Ironclad.
• Ensure compliance with internal policies and operational standards.
• Identify opportunities to streamline processes and improve operational efficiency.
• Manage high-volume requests while maintaining exceptional attention to detail.

Mandatory Requirements

To be considered for this role, you must have:

• 3–5+ years of Deal Desk or Deal Operations experience.
• Hands-on experience using Salesforce.
• Hands-on experience using Ironclad for contract review, redlining, and workflow management.
• Experience working with Salesforce CPQ.
• Experience reviewing and redlining customer order forms and contract amendments using approved playbooks or standard contract language.
• Strong understanding of commercial contract operations and workflow management.
• Excellent attention to detail and ability to manage high-volume workloads.

Applications that do not demonstrate experience/familiarity with Deal Desk, Salesforce, and Ironclad will not be considered.

Preferred Qualifications

• Bachelor's degree preferred.
• Experience working closely with Legal, Sales Operations, or Commercial Contracts teams.
• Experience in SaaS, technology, or other fast-paced commercial environments.
• Continuous improvement mindset with experience driving operational efficiencies.

Does this sound like you or someone you know Apply now and send your most updated CV to: [Confidential Information]. Looking forward to see you!