DBA Expert - Sybase/PostgreSQL

Sybase & PostgreSQL team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France , UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore

. Sybase & PostgreSQL Expert is a technical expert role within the Database team and will be responsible for managing, administration and supporting the Sybase & PostgreSQL Database technologies for the bank.
. He/She will be the technical point of contact for the Run team.
. He/Shewill bea technicalL3 resource forSybase & PostgreSQL databaseservicesin CA-CIB.As such, he/shewill providesupport for all production supportactivitieswithintheDatabase teamin Singapore.
. He/Sheis accountablefortheoverall health andstabilityof the technical solutions within his scope.
. He/Shehas to effectivelyworkwith technical peerssuch as architects,peerexperts and project teams on technology road mapsand projects.
. He/Shewillwork with L3/Service Manager to gaincontrol over the scope of technical activities, develop best practicesandgainknowledgeover all aspects of support.

Scope of duties:

Job Responsibilities
The Expert has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:
As the Expert of the team, he/she:
. act as the last level of escalation for the team members
. own Incident, Problem and change management process for the team
. assigns technical tasks and manages delegation
. animates the team to encourage collaboration and sharing of practices
. participates to recruitment process for the team

As the Expert of his/her scope of activity, he/she:
. is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
. Is the final technical approver for any changes into Sybase and PostgreSQL technology and is accountable for any technical changes in the environment from a RUN/BAU perspective
. Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
. Participates in global Infra events (like Power down and DR Tests)
. ensures activity is performed in compliance with norms, standards, processes and procedures
. ensures documentation is up to date and relevant for use
. lead the continuous improvement initiatives
. responsible to drive and deliver root cause for any high severity issues
. Focus on automation and optimum use of the team to improve efficiency
. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.

Legal and Regulatory Responsibilities:

. Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.

. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Job Specific Environment and/or Organization

. Fluent in English

. Work schedule is mainly focused to support Asia and EMEA (Paris) time zone however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements

. Rotational Shift schedule is followed

Work Hours: 2 PM - 11 PM SGT (with 1 week of General shift 9 AM - 6 PM SGT).

Bachelor and above in relevant discipline

Requirements

. 8 - 10 years of Sybase & PostgreSQL DBA experience in administration and management of IT Database technologies primarily Sybase ASE & Replication , PostgreSQL cluster with replication solutions

. Bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science

. Knowledge of different domains of IT Security

. Working & hands-on experience in administering the DB technologies

. Must have experience in working in similar Production setup in Run (Operations) mode

. Ability to apply risk based approach while working on assigned responsibilities

. Experience in defining, implementing, and enforcing Database Security policies for data security solutions

. Must have working experience in a Large enterprise level environment, working experience in financial organization is preferred

. Excellent in analytical, communication and documentation skills

. Ability to organize work and be able to priories work as per the needs of Production Operation's needs

. Must have strong understanding of ITIL processes and comfortable working in process oriented