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New Tone Consulting Pte. Ltd.

Data specialist

New Tone Consulting Pte. Ltd.
Early Applicant
  • 6 days ago
  • Be among the first 50 applicants
Exp: 2-5 Years
4,000 - 5,800 SGD/m
  • Full time
Singapore
Job Description

We are seeking a Data Specialist to join our Client Data Chapter on a contract basis. The role focuses on using data analytics to enhance client data quality and support the Client Data Steward in managing data initiatives with front office and cross-functional teams. This position is crucial in helping us become a data-driven company by ensuring high-quality, timely client data.

Role and responsibilities

  • Data Management:
  • o Manage and maintain client and account information in core systems.
  • o Conduct client data remediation for fields like contacts and marketing consent.
  • o Address and correct data anomalies promptly.
  • Data Quality Improvement:
  • o Prioritize and remediate data quality issues raised by teams.
  • o Collaborate with cross-functional teams to automate manual tasks.
  • o Investigate and execute corrective actions, suggesting process improvements where needed.
  • Reporting & Monitoring:
  • o Provide weekly progress reports on data remediation to the Client Data Steward.
  • o Execute test rules from the Data Detective Tool to identify client data anomalies.
  • o Ensure proper handling of sensitive client data and escalate issues when necessary.

Requirements

  • Degree holder or diploma in a relevant field.
  • 3-5 years of experience in banking operations, preferably in Client Onboarding & Maintenance.
  • Strong attention to detail and ability to perform quality testing.
  • Good communication skills and the ability to work well in a team.
  • Proficient in MS Office, especially Excel and PowerPoint.
  • Ability to work independently with a proactive mindset and methodical approach.

Role:Other Customer Service/Call Center, Product Manager - Auto/Home/Personal Loan

Industry:Other

Function:Customer Service/Call Centre/BPO, Banking

Job ID: 91532545

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