Job Overview
Join our team for a dynamic role with an outsourced project. We are looking for a detail-oriented and responsible individual to support daily operations, including programme administration, data verification & entry, inventory tracking, and general administrative duties.
Key Responsibilities
Programme & System Account Administration
- Manage creation, update, review, and deactivation of programme and system accounts for internal and external users.
- Review account requests and supporting documents for completeness and accuracy.
- Maintain account master lists, audit logs, tracking records, and supporting documentation.
- Coordinate with stakeholders on account verification, approvals, and follow-up actions.
- Support periodic account reviews and access validation exercises.
Data Processing, Verification & Reporting
- Extract, consolidate, clean, and verify data from systems, dashboards, vendor submissions, and operational reports.
- Prepare and maintain standardised operational, utilisation, KPI, and management reports.
- Verify attendance records, billing documents, claims, reimbursement submissions, and audit reports against supporting data.
- Perform reconciliation checks and investigate discrepancies with vendors and stakeholders.
- Support billing validation, invoice processing, and reporting activities.
- Conduct data quality checks and ensure accuracy of reporting templates and tracking files.
- Monitor operational mailboxes, track escalations, and prepare standardised responses where required.
Programme Operations & Scheduling Coordination
- Coordinate programme scheduling, deployment arrangements, and operational bookings.
- Review and verify programme calendars, setups, and activity records.
- Support event creation and system updates for programme operations.
- Coordinate audit scheduling and operational follow-ups with vendors and stakeholders.
- Track programme utilisation, attendance submissions, and operational deliverables.
User Acceptance Testing (UAT) & System Support
- Support User Acceptance Testing (UAT) activities for system enhancements, fixes, and application updates.
- Execute test cases and document testing outcomes accurately.
- Perform retesting after fixes or enhancements are deployed.
- Track and escalate system issues or failed test cases where necessary.
- Support operational testing and validation activities for digital platforms and applications.
Administrative & Secretariat Support
- Coordinate meetings, appointments, and operational schedules.
- Collate agenda items, presentation materials, and meeting documentation.
- Support document formatting, proofreading, and preparation of reports and presentation slides.
- Maintain proper filing, documentation, and records management.
- Provide general administrative and operational support as assigned.
Inventory & Asset Coordination (Periodic support, Only when required)
- Support inventory tracking, stock-taking, replenishment, and asset monitoring activities.
- Coordinate deliveries and inventory updates with vendors and stakeholders.
- Maintain inventory tracking records and support operational logistics coordination.
Requirements
- Diploma qualifications or above with 1 to 2 years of relevant work experience, preferably in business administration, data entry or related discipline.
- Fresh graduates are welcome to apply.
- Proficient in Microsoft Office tools, e.g. Excel, PowerPoint, Word, Outlook etc.
- Able to multitask and work in a fast-paced environment
- Detail-oriented with good organisational skills
- Comfortable consolidating numbers or documents across various sources
- Able to work independently and as part of a team
Working Time
Monday to Friday: 8.30am to 6.00pm
Job Types: Full-time, Contract
Work Location: Hybrid in Singapore 149544
