Data Privacy Operation Manager

What's on Offer:

. Industry: Insurance

. Location: Singapore

. Perm

. Competitive Compensation

Job Summary:

The Data Privacy Manager will be responsible for the day-to-day operational aspects of data privacy, including handling data subject requests, managing privacy impact assessments and supporting incident response.

Job Requirements:

Data Subject Rights Management

. Manage and ensure timely response to privacy enquiries and complaints from various sources

Privacy Impact Assessment (PIA) and Third Party Assessments

. Coordinate and trigger PIA for new and existing projects, products and services

. Perform annual PIA certification exercise to ensure that PIA is kept up to date and reviewed on a regular basis

. Participate in governance forums on third parties and be accountable for ongoing assessment

. Prepare response on questionnaires from external parties for privacy assessment

Data Breach Incident Management

. Attend and collate information on tech and non-tech privacy incidents for assessment by L2

. Lodging/reporting of data breach to Group Privacy

Gap Assessments

. Perform gap assessment on regulatory changes

Risk Control Self-Assessment

. Perform Privacy RCSA and scenario analysis as 1st line owner

Training and Awareness

. Formulate and maintain privacy training materials to staff and agents

. Work with relevant stakeholders to ensure smooth implementation and completion of privacy training

. Prepare and circulate privacy awareness materials

Audits

. Coordinate and facilitate privacy related audit

. Ensure timeliness in closure of audit items

Reporting

. Prepare and submit privacy related metrics to various stakeholders

Privacy Champion Programme

. Execute privacy champion programme within the company

Other Matters

. Work closely with L2 data privacy team to ensure compliance with local privacy law (i.e. PDPA) and Group Privacy Policy

. Facilitate and coordinate privacy solution implementation within company

. Stay up-to-date on evolving privacy regulations, conduct regulatory gap analysis, and provide guidance to the organization on adapting to new requirements

. Work closely with manager to achieve team and company objectives, including completing assigned tasks