Data Centre Operations Engineer

Roles & Responsibilities

We are seeking a diligent and proactive Data Centre Operations Engineer to monitor and maintain our data centre environment ensuring optimal performance, security, and reliability. The ideal candidate will have hands-on experience in data centre operations, possess strong troubleshooting skills, and be willing to work in a 24x7 rotational shift environment.

Key Responsibilities:

• Monitor and maintain the data centre environment, including power supply, cooling systems, temperature, humidity, water leakage detection, and fire safety systems.
• Liaise with building management and subcontractors for equipment maintenance and repairs.
• Perform capacity management by analysing resource utilization and planning for future growth.
• Ensure compliance with IT security policies, including physical access control and visitor management protocols.
• Manage backup operations, including tape management, off-site storage, and inventory control.
• Conduct daily system health checks to ensure all systems operate optimally.
• Ensure timely resolution of incidents and adherence to service level agreements (SLAs).
• Maintain and regularly update data centre operating procedures and documentation.

Requirements:

• Willingness to work in a 24x7 rotational shift schedule, including Sundays and public holidays.
• Strong troubleshooting and incident management skills with the ability to analyze and resolve issues efficiently.
• Possess relevant qualifications or certifications, minimally a Data Centre entry-level certification or equivalent.
• At least three (3) years of hands-on experience in data centre operations.
• Highly organized and able to consistently perform daily operational tasks with minimal supervision.