Resource Qualifications
The resources will have the below qualifications:
- Required skills include 3+ years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
- Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity.
- Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.
- Excellent communication and writing skills a must.
- Knowledge of trouble ticketing systems, change control, Project processes and associated tools.
- Logical problem- solving techniques and associated experience in system, data center facilities, and telecommunications.
- Experience with project management.
- Financial Services industry knowledge a plus.
KEY RESPONSIBILITIES
The DCSD Infrastructure Technical Analyst roles and responsibilities include, but are not limited to:
- Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
- Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
- Installing/de-installing/relocating all patch cabling for systems and network hardware
- Installing/de-installing/relocating all Data Center hardware
- Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors
- Assist with the coordination of network component configurations
- Coordinate and Install SAN cabling infrastructure
- Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)
