Oversee day-to-day critical facility operations across Alibaba data centers.
Manage changes to critical systems, respond to emergency failures, and ensure timely execution and tracking of preventive maintenance activities.
Handle capacity management of facility systems, including power, cooling, and related infrastructure.
Assess and mitigate availability risks of facility systems, driving timely resolution of all issues.
Lead and implement improvement projects to enhance capacity, efficiency, and reliability of existing facility systems.
Support the IT Manager on IT-related projects and operational requirements.
Collaborate with design and project teams for new site or data hall construction, commissioning, and expansion activities.
Establish performance benchmarks, conduct operational analyses, and prepare comprehensive reports on critical facility infrastructure, operations, and maintenance.
Requirements
Bachelor's Degree in Electrical Engineering, Mechanical engineering, or a related field.
Minimum 5 years of experience in critical facility management within large-scale data centers.
Strong understanding of MEP (Mechanical, Electrical, Plumbing) equipment including UPS, generators, chillers, pumps, cooling towers, etc., with expert-level knowledge in at least one of these systems.
Proven project management skills with experience leading facility or engineering projects.
Prior experience managing teams in a high-demand operational environment.
Strong safety awareness with experience driving or coordinating safety evaluations or improvement initiatives.
Knowledge of Lean or Kaizen methodologies, with hands-on experience in process improvement activities.
High attention to detail with strong risk identification and problem-resolution abilities.
