Data Center Engineer

- Job Description, Responsibilities & Duties - Singapore

Working Hours: 40 hours per week

. Morning Shift: 0730 to 1630

. Afternoon Shift: 1230 to 2130

. Saturday Shift: Flexi 8-Hours Shift

We are currently seeking a dedicated Data Center Engineer to join our team in Singapore. The successful candidate will be responsible for maintaining the performance, security, and operational efficiency of our data centers. This includes adhering to all relevant guidelines, managing inventory, and providing technical assistance. The Data Center Engineer will also be responsible for collaborating with various teams and providing professional support to external partners.

Responsibilities & Duties:

General

1. Represent the company in all matters related to the data centers.
2. Implement strict security measures for both data centers and adhere to access policies.
3. Ensure staff and visitors comply with all data center guidelines and procedures.
4. Record and update all tasks and requests in the ServiceNow system.
5. Maintain accurate inventory records for all data center and technical room equipment.
6. Manage and document data backup processes and procedures.
7. Ensure all work performed inside the data centers follows established standards and policies.
8. Monitor and report data center capacity to clients in a timely manner.
9. Complete all assessments, audits, and security-related tasks promptly.
10. Respond professionally and efficiently to client inquiries and requests.
11. Support external partners with procurement through the ETF system.

Technical

1. Perform other tasks or duties assigned by clients or management.
2. Carry out various technical tasks and requests, including but not limited to:

• Visual and hands-on assistance
• Hardware installation
• Remote management system configuration
• Technical support
• Network patching
• HDD and memory module replacement
• Power cycling
• Troubleshooting support
• Equipment and media disposal
• HDD degaussing in KC2
• Partner support and supervision
• Power-related support at the rack PDU and rack level

Admin & Ad-hoc

1. Maintain a clean and organized data center environment by overseeing housekeeping tasks.

Requirements:

1. Proven experience as a Data Center Engineer or in a similar role.
2. Strong understanding of data center operations, guidelines, and procedures.
3. Excellent technical skills, including experience with hardware installation, network patching, and troubleshooting.
4. Familiarity with ServiceNow or similar ticketing systems.
5. Strong organizational skills and attention to detail.
6. Excellent communication and interpersonal skills.
7. Ability to work independently and as part of a team.
8. Other job or customer assign job

We warmly invite interested candidates to apply by submitting their application, accompanied by a comprehensive resume outlining their current and anticipated salary. We truly appreciate the interest and enthusiasm of all applicants.