Job Summary
The Hard Services Day Technician supports the day-to-day execution of preventive and corrective maintenance activities across the data centre, under the direction and supervision of the Technical Manager. The role is focused on safe task execution, adherence to procedures, and maintaining critical facility reliability in a mission-critical environment.
Key Responsibilities
- Maintenance Execution & Technical Support
- Perform planned preventive maintenance (PPM) and reactive maintenance on mechanical and electrical systems in accordance with approved schedules, SOPs, and work instructions.
- Assist with daily site inspections, plant room walk‑throughs, and operational checks of critical systems.
- Support fault identification, basic troubleshooting, and rectification of facility and plant defects, escalating issues promptly to the Technical Manager where required.
- Monitor BMS / alarm conditions and support response actions under supervision.
- Complete assigned maintenance tasks safely, efficiently, and in line with approved procedures, ensuring no impact to data centre uptime.
- Support critical works, isolations, and maintenance activities as directed by the Technical Manager.
- Compliance, Safety & Risk Management
- Work strictly in accordance with Method Statements, Risk Assessments, PTW, and LOTO requirements.
- Follow all HSE requirements, toolbox talks, and safe systems of work.
- Escalate safety concerns, near misses, or non‑compliance immediately to the Technical Manager.
- Ensure work areas are kept safe, clean, and compliant at all times.
- Vendor & Site Support
- Support the supervision of third‑party contractors, ensuring compliance with site rules, safety practices, and approved scopes of work.
- Alert the Technical Manager if contractor performance or workmanship does not meet requirements.
- Escort vendors and third parties within controlled areas as required.
- Documentation & Reporting
- Complete work orders, checklists, logs, and maintenance records accurately and in a timely manner within the CMMS.
- Record meter readings (UPS, PDU, utilities) and site data as instructed.
- Support audits, inspections, and reporting activities by maintaining accurate and audit‑ready documentation.
- Learning, Development & Team Support
- Complete required technical, safety, and compliance training.
- Develop technical knowledge and competency in critical facility systems under the guidance of the Technical Manager.
- Work collaboratively within the site engineering team to support operational excellence and continuous improvement.
Required Qualifications & Experience
- Diploma, apprenticeship, or technical training in Mechanical, Electrical, or Building Services Engineering or equivalent.
- 3 to 5 years of relevant experience in data centre operation and maintenance or 5+ years in facilities engineering or building services related field.
- Basic working knowledge of mechanical and electrical systems such as HVAC, power distribution, and building services.
- Prior experience following defined procedures and work under supervision in a mission critical.
- Comfortable with physical requirements of the role and site-based work.
- Basic computer literacy, including Microsoft Office (Word, Excel, Outlook).
- Clear and professional communication skills for coordination with supervisors, vendors, and peers.
