Data and Business Analyst

The Data & Business Analyst bridges business needs with data-driven insights. This role is responsible for translating business requirements into analytical solutions, enabling informed decision-making, improving processes, and supporting strategic initiatives through data modelling, reporting, and stakeholder engagement.

Key Responsibilities

Business Analysis

• Engage stakeholders to gather, document, and prioritise business requirements.

• Analyse current business processes and identify optimisation opportunities.

• Translate business needs into functional and data requirements.

• Support solution design, user acceptance testing (UAT), and implementation.

• Develop business cases and measure post-implementation benefits.

Data & Analytics

• Extract, clean, and analyse data from multiple systems to generate actionable insights.

• Design and maintain dashboards, KPIs, and performance reports.

• Perform trend, root cause, and scenario analysis to support strategic planning.

• Develop and maintain data models and reporting datasets.

• Ensure data quality, consistency, and governance compliance.

Stakeholder & Strategy Enablement

• Present insights and recommendations to both technical and non-technical audiences.

• Partner with business units to drive data literacy and self-service reporting.

• Support organisational planning, performance tracking, and transformation initiatives.

• Act as the key interface between business users and technical teams.

Qualifications & Experience

• Bachelor's degree in Business Analytics, Information Systems, Data Analytics, Computer Science, or related field.

• Proven experience in a hybrid data analyst / business analyst role.

• Strong proficiency in:

  • SQL

  • Excel / Google Sheets (advanced)

  • Power BI / Tableau / similar BI tools

• Experience in requirements gathering, process mapping, and solution documentation.

• Familiarity with data modelling, ETL concepts, and data warehousing is an advantage.

Key Competencies

• Strong analytical and critical thinking skills

• Ability to translate data into business value and narrative

• Excellent stakeholder management and communication

• Business process improvement mindset

• High attention to detail with a strategic perspective

Deliverables / Success Measures (KPIs)

• Adoption and usability of dashboards and reports

• Measurable business process improvements

• Data quality and report accuracy

• Timely delivery of analytical and project milestones

• Stakeholder satisfaction