Who We Are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Why Join
As a Data Analytics Support specialist at OCBC, you'll be at the forefront of driving business growth through data-driven insights. You'll work closely with stakeholders to identify opportunities, develop solutions, and implement changes that make a real impact. If you're passionate about data and want to make a difference, this role is for you.
How You Succeed
To succeed in this role, you'll need to be a collaborative problem-solver who can distill complex data into actionable insights. You'll work closely with stakeholders to understand their needs, develop targeted solutions, and implement changes that drive business outcomes. By leveraging your analytical skills and business acumen, you'll help OCBC stay ahead of the curve in a rapidly changing market.
What You Do
- Champion GM process automation initiatives through RPA program
- Engage in teams daily routines supporting auto reports distributions and BOTs maintenance
- Identify repetitive, rule-based tasks within FO workflows and conduct feasibility analysis for automation
- Collaborate with trading and sales desks to understand pain points and discover automation opportunities
- Work with RPA vendor to validate the design, debug the code, test and implement RPA solutions across FO desks
- Monitor BOTs performance in production and resolve issues promptly
- Implement enhancements based on users feedback and evolving business needs
- Maintain proper documentation for all RPA workflows adhering to bank EUC development standards
- Analyze bot performance metrics and identify optimization opportunities
- Provide efficient backup for other team members
- Participate in regular audit system reviews, support regulatory data queries from internal and external parties
- Work closely with IT and other supporting partners (Risk, Ops, Finance, GDO) on system issues resolution, system and process enhancements
Who You Are
- Good analytical and problem-solving skills
- Curious and keen to learn
- Strong written and verbal communication skills
- Ability to work and deliver under pressure
- Flexible, adaptable with multi-tasking skills
- Experience in working with data and information systems
- Basic coding skills VBA, Python, SQL
- Data visualization and data presentation
- Knowledge of financial markets and products
- Managing senior stakeholders expectations
- Murex knowledge and experience
What We Offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
