Data Analytics and Insights (Malaysia)

The Opportunity.

Thakral One is looking for a Data Analytics and Insights Specialist with 8–10 years of experience in analytics, data strategy, or performance management. The role involves defining KPIs, building dashboards, and translating complex data into actionable business insights. Strong skills in SQL, BI tools (Power BI, Tableau, Looker), and experience with telecom or related industries are essential.

The Role.

• Proven track record in business analytics, preferably within the telecom or related industries (e.g., financial services, utilities, digital platforms).
• Experience in defining KPIs, setting up performance dashboards, and translating data into actionable business insights
• Strong SQL and data manipulation skills; familiarity with BI tools (e.g., Power BI, Tableau, Looker, Qlik).
• Ability to partner with business teams to identify high-impact use cases for AI/ML solutions (e.g., churn prediction, upsell/cross-sell, customer segmentation)
• Understanding of telecom data sources (CRM, network, billing, customer touchpoints).

The Expertise.

• 8-10 years in analytics, data strategy, or performance management roles
• Prior consulting or in-house transformation experience
• Translate complex data into clear, actionable insights that inform strategic and operational decisions, effectively communicating findings through visualizations and presentations
• Collaborate across business and technical teams to define analytical goals, develop data-driven solutions, and create executive summaries linking insights to business performance
• Design, develop, and maintain interactive dashboards (e.g., Power BI, Tableau, Looker) and data pipelines using Snowflake and APIs, ensuring accuracy, efficiency, and usability.
• Manage cloud-based data workflows (AWS, Azure, GCP) for storage, processing, and deployment, emphasizing scalability, performance, and security
• Conduct advanced SQL analysis, data validation, and quality assurance to resolve inconsistencies and support ad-hoc business and reporting needs.

About us.

Thakral One is a consulting and technology services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes. This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.