Data Analyst Intern - Customer Service, Regional Operations (Spring 2026)

Shopee

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Posted 26 days ago
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Fresher

Singapore

Internet/E-commerce

Job Description

Job Description:

Perform data analysis for Customer Service Agents performance and other Service Quality related initiatives such as resolution time optimisation and improving of customer satisfaction surveys
Analyse performance data and develop insights on the driving factors behind those figures
Perform ad-hoc problem solving

Requirements:

Currently pursuing a diploma/degree in any relevant disciplines
Strong analytical skill and sensitivity to data
Strong oral and written communication skill
Results and details driven
Well organised with good multi tasking ability
Positive, team-player, and energetic attitude
Strong proficiency in Excel is a must, SQL is a plus

More Info

Industry:Internet /E-commerce

Job Type:Permanent Job

Date Posted: 04/09/2025

Job ID: 125475467

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Last Updated: 01-10-2025 06:34:32 AM

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