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Data Analysis & Reporting
. Extract and analyse operational, sales, and marketing data (e.g., top items, SSR ratios). Provide daily/weekly reports with findings and business recommendations. Support time-sensitive decisions and occasional long-term trend reviews. Any other data analysis and reports as assigned from time to time
Systems & Tools Support
. Maintain system settings (e.g., pricing, promotions, product listings). Learn and manage tools like CRM, Skinne Advisor, eShop, EDM/WAB or other applications/ authorisation tools as assigned Ensure accuracy in system configurations and data transactions. Assist in IT automation upkeep and enhancement projects as directed
Operational Support & Observation
. Inspect and understand workflows at clinics (e.g., check-in, treatment, stock prep) and how data are generated
Assist with stock audits, pre-packing, and supply coordination.
Assist in customer requests for package extension and refund /complaints escalation / sales
concession SAC granting
Cross-Departmental Collaboration
. Support Marketing & Sales with data for campaigns and promotions.
Complement frontline knowledge by simplifying product data for internal use.
Assist in deploying tools that help frontline teams handle complex products.
Assist to prepare sales and consumption charts for stock items, to support the Purchase Ordering
team
Job ID: 144602741