Job Descriptions:
Data Analytics & Business Reporting
- Utilize data from the data warehouse to perform data querying, validation, comparison, and statistical analysis to support business units and management decision-making.
- Build, enhance, and maintain Tableau dashboards for operational monitoring, product performance tracking, and customer analytics.
- Produce regular business and management reports (daily/weekly/monthly), including KPI tracking, customer statistics, operational performance, and IT metrics.
- Provide adhoc analysis based on business or management requests, such as trend analysis, business performance evaluation, or anomaly identification.
Banking Operations Data Support
- Possess understanding of core banking processes (e.g., deposits, loans, digital banking, operations workflows) and interpret data with business relevance.
- Collaborate with Business, Operations, Risk Management, Finance, and IT teams to provide data-driven insights and recommendations.
- Support evaluation of new product initiatives or process improvements through data analysis.
Data Governance & Quality Assurance
- Act as a data warehouse business user responsible for verifying data accuracy, performing cross-checks, and handling data-related inquiries.
- Maintain documentation of report logic, data definitions, and calculation rules in accordance with internal control and data governance standards.
- Conduct periodic validation to ensure reporting accuracy and alignment with banking policies.
Cross Department & Head Office Collaboration
- Work with Head Office IT/Data teams on cross-border reporting logic alignment, data clarification, and analytics-related projects.
- Participate in reporting enhancement initiatives, dashboard automation, and data-driven process improvement activities.
- Present analytical findings clearly to business stakeholders and management.
Regulatory / Audit Support
- Provide data support for both internal and external audits when required.
- Understand or be willing to learn banking regulatory guidelines (MAS Notices, TRMG) related to data, reporting, and information governance.
IT Support
- Assist in providing basic IT support, including the installation, configuration, and maintenance of desktops, laptops, and related hardware.
- Provide support in IT-related projects and activities as assigned to ensure smooth execution and timely completion.
Job Requirements
- 3 to 5 years relevant working experience
- Field of study in Data Science, Statistics, Information Technology, Computer Science or related fields
- Hands-on experience with Tableau, capable of independently building dashboards.
- Banking industry experience, with understanding of banking products, workflows, or financial data.
- Ability to work with data warehouse datasets, including strong SQL skills and business-oriented data interpretation.
- Strong analytical and logical thinking skills with high attention to detail.
- Able to work independently and collaboratively in a fast-paced environment.
- Proactive in communication, coordination, and follow-up across departments and subsidiaries.
- Good command of written and spoken English and Mandarin, as reporting and communication with Singapore Branch and Taiwan Head Office will be required.
