Customer Support Specialist (Central Region)

Job Summary

• Job Title: Customer Support Specialist

• Industry: Precious Metals / Finance & Retail

• Location: Central Region

Main Responsibilities

• Manage a high volume of client inquiries via phone and email, providing professional and efficient support.

• Meet individual KPIs and contribute to the development of the company's customer care programs.

• Actively identify ways to streamline workflows and improve service quality.

• Maintain the highest levels of integrity by safeguarding sensitive client data.

• Handle office-based tasks as needed to ensure smooth operations.

Requirements

• High attention to detail regarding data accuracy and customer records.

• Comfortable switching between administrative desk work, customer-facing interactions, and operational tasks.

For interested applicants, kindly send your resume in Word/PDF format to include the following in your resume including:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

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