- Working days: Monday - Friday 830am to 530pm
- Location : Ang Mo Kio Techplace
- Salary: $3,500 - $4,000
- Mode: 1 year Contract
Job Responsibilities:
- Ensure good customer service through professional and timely handling of customers enquiries, orders, quotations, service requests, concerns and escalations
- Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management
- Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues
- Build and maintain strong relationships with customers, internal departments and senior management
- Maintain accurate and detailed documentation including customer reports and operational records
- Ensure compliance with company and customer policies, quality standards and regulatory requirements
Job Requirements
- Bachelor's Degree or Diploma in Business Administration, Engineering, Operations Management or related field
- Minimum 3 years of relevant working experience in sales coordination, customer service, sales support, order fulfilment or customer support role
- Experience in machinery, equipment or technical service industry will be an added advantage
- Able to work after office hours when required for urgent customer support
Kelly Chong Reg No:R26161160
The Supreme HR Advisory Pte Ltd EA No: 14C7279
