Customer Support Associate

Brief Summary

Join a dynamic team as a Call Centre Operator, where you will engage with patients and assist them in their inquiries with professionalism and care. Your role will be pivotal in managing communication within a clinical setting.

Responsibilities

• Manage incoming and outgoing calls effectively. Address patient inquiries and provide necessary clarifications. Deliver relevant service information to callers. Assist with appointment scheduling for various health services. Perform additional duties as assigned by the supervising personnel.

Requirements

• GCE N/O Levels or equivalent qualification. Minimum of 1 year of experience in a call centre environment.