Customer Support Associate Executive

PERSOL Singapore Pte Ltd

Singapore

1-3 Years

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Posted 4 days ago
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Job Description

Brief Summary

Join a vibrant team dedicated to enhancing community well-being as a Customer Support Associate. Be the essential connection that guides customers through their healthcare needs with compassion and professionalism.

Responsibilities

Serve as the first point of contact for customers via phone, email, and live chat. Provide warm, timely, and accurate service that ensures customers feel valued. Collaborate with various departments to deliver effective solutions to customer inquiries. Embrace teamwork in a dynamic, fast-paced setting. Play a pivotal role in improving the overall customer experience.

Requirements

GCE O/A Levels or Polytechnic Diploma. A minimum of 1 year of experience in customer service, call center, or healthcare is preferred. Clear and confident communication abilities coupled with excellent phone etiquette. Strong service-oriented mindset and active listening skills. Proficient typing speed and the capability to manage multiple systems effectively. Willingness to work a 5.25-day work week, including alternating half-day Saturdays. Candidates with more experience may be considered for a Senior Customer Support Associate position.

More Info

Job Type:

Permanent Job

Industry:

Advertising /PR /Events

Role:

Customer Support Associate Executive

Function:

Customer Support

Employment Type:

Full time

About Company

PERSOL Singapore Pte LtdJob Source: jobs.persolsingapore.com

PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.

We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.

In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.

Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

Our full Privacy Policy is available at https://www.persolsingapore.com/policies. If you wish to withdraw your consent, please drop us an email at "sg.dataprotection@persolapac.com" to let us know. Please feel free to contact us if you have any queries.

For more information, please visit www.persolsingapore.com

Job ID: 147913747

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