Customer Success Manager, Security, Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in program management, project management, customer success, or customer-facing account management roles.
• Experience in cyber security or security solutions domain, including Security Operations (SecOps) (i.e., Security Information Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR)).
• Experience working with cross-functional teams, executive clients, and stakeholders within matrixed environments.

Preferred qualifications:

• Experience working with operationalizing cyber threat intelligence and security operations.
• Experience helping customers make investments in new technologies and projects based on expected value and ROI.
• Experience leading enterprise organizations through a people, process, and technology transformation of building and operating cybersecurity solutions.
• Knowledge of Google Cloud security products.
• Knowledge of industry best practices and applying to client situations, with excellent organization and communication skills.
• Ability to communicate in Mandarin or Japanese fluently in order to support client relationship management in these regions.