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Customer/Snr Customer Relations Executive- Singapore Institute of Retail Studies

GVT Government Technology Agency

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3-5 Years
14 days ago
7 Viewed
0 Applied

Job Description

[What the role is]

To attend to and advise customers on SIRS courses and services, provide career advisory and placement. Conduct business development including identifying new opportunities, establish partnerships, lead generation and sales.

[What you will be working on]

  • Conduct training needs analysis to help customers enrol in relevant courses for skills development & career growth.
  • Provide career advisory and placement services.
  • Manage a sales portfolio to achieve targets.
  • Identify new opportunities, establish partnerships, generate leads and achieving sales.
  • Curate and/or collaborate with partners to organise online/physical outreach events such as job fairs, roadshows, etc.
  • Perform related admin and operation duties including report submission.
  • Support front-line duties and any other duties as assigned.

[What we are looking for]

  • Relevant qualification in Business, Hospitality, Marketing or any related discipline.
  • At least 3 year(s) of relevant experience in Customer Service, Business Development and Sales.
  • Work experience with community organisations, trade associations and other partner.
  • Proficient in using MS Office. Skills in using any design software and social media tools will be an advantage.
  • Possesses a positive attitude with friendly disposition, business- and customer-centric mindset and able to work in a fast-paced environment.
  • Good oral and written communication, as well as interpersonal skills

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Last Updated: 27-05-2024 02:23:50 PM
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