Customer Service & Sales Associate (Book Department)

【工作内容 Job Scope】

.与客户沟通 / Customer communication

.询问书单、报价及协助找书 / Checking booklists, quotation & sourcing books

.记录订单、发送订单及安排发货 / Recording orders, preparing orders & shipping

.回复顾客询问 / Handling customer enquiries

.处理退书及寄售结算 / Processing book returns & consignment settlement

.开发票(Billing / Invoice)/ Preparing invoices & billing

.收货开箱后重新包装给客户 / Unpacking & repacking books for customers

.制作书单及资料收集 / Preparing booklists & data collection

【我们希望你 We Hope You Are】

.有耐心、细心、负责任 / Patient, careful & responsible

.愿意学习 / Willing to learn

.有基本电脑操作能力 / Basic computer skills

.能独立工作也能配合团队 / Able to work independently and as a team

.中文程度良好,热爱阅读 / Proficient in Chinese and passionate about reading

工作时间 Working Hours:

六天制 / 6-day work per week

Daily : 10:30 AM - 6:30 PM