Customer Service Representative

Role Description

This is a part-time hybrid role for a Customer Service Representative based in Singapore, with opportunities for remote work. In this role, you will provide high-quality customer service by addressing customer inquiries, resolving issues quickly and efficiently, and ensuring customer satisfaction. Key responsibilities include managing customer accounts, providing product and service information, and supporting the team to deliver an exceptional customer experience.

Qualifications

• Strong skills in Customer Service, Customer Satisfaction, and Customer Experience
• Proficiency in Customer Support and handling inquiries with professionalism
• Excellent communication and interpersonal skills to establish strong customer relationships
• Ability to multitask and problem-solve in a fast-paced environment
• Prior experience in customer relation roles is an advantage
• Familiarity with customer relationship management (CRM) software is a plus
• Availability to work part-time with a flexible approach to hybrid work settings