Customer Service - OTC (6 Months Contract | Pharmaceutical MNC)

Job Responsibilities

• Manages the supplier relationships with the local Customs Clearance LSP, Repacker (ZP) and Freight forwarders.
• To support stock-at-risk identification and physical destruction of product following write-off.
• To perform inventory reconciliation between GSK and 3PL SAP systems
• Primary contact within the Commercial business for executing inventory allocations and communication of inventory availability dates
• Coordination and execution of re-packing activities within the market to support the Commercial business.
• Report to CS & L Lead on the end customer service level performance and cost effectiveness through the use of KPI's.
• Ensure the integrity of Material Master and Customer data within the systems used within the CS&L functions, including set ups for New Product Introduction.

Job Requirements

• Minimum 3-5 years experience in a Supply Chain/ Logistics Service Operation, ideally in a Pharmaceutical
• Experience of managing 3rd party logistics providers and contract negotiations
• Able to manage relations with external parties (Government entities) and key internal StakeHolders - Director level min of Customer Service
• Experience in operating within a GxP environment and Environment, Health and Safety (EHS) requirements.

Only shortlisted candidate will be notified.
To apply, please visit to www.gmprecruit.com and search for Job Reference: 22427
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766