Customer Service Officer (Warehouse & Logistics)

We are looking for a meticulous and proactive Customer Service Officer to support our warehouse operations at Tuas.

He/She will be responsible for bridging the gap between physical inventory management and administrative documentation.

Job Responsibilities

• Customer Support: Attend and address customer inquiries promptly via phone and email.
• Order Management: Process work orders and handle full-cycle billing and invoicing.
• Inventory Control: Conduct periodic physical cycle counts to ensure stock integrity.
• Inbound/Outbound: Verify goods receiving and ensure the accurate release of outgoing inventories against documentation.
• General Support: Maintain organized records and assist in administrative multitasking.

Requirements

Skills: Proficient in Microsoft Office and inventory management software.

Communication: Good interpersonal skills and a proven team player.

Physicality: Medically fit to perform physical stock checks in a warehouse environment.

Experience: Prior experience in logistics or warehousing is a plus.

Employment Details

• Location: 30 Tuas Ave 10, Singapore 639150
• Working Hours: Mon - Fri, 08:45 AM - 06:00 PM
• Benefits: 14 Days Annual Leave + Performance Bonus + Medical Benefits