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Customer Service Officer (Utilities) / Supply Application Officer

1-3 Years
  • Posted 4 hours ago
  • Be among the first 10 applicants

Job Description

A utilities company is looking for a Customer Service Officer (Utilities) / Supply Application

Your new company

A utilities company is looking for a Customer Service Officer (Utilities) / Supply Application Officer (1 year)


Your new role

  • - Perform processing of CS1, CS5, CS6 and CS7 applications
  • - Monitoring of performance statistics
  • - Preparation of supply applications performance and remittance report
  • - Perform tagging of tenant meters
  • - Raise refunds for service quotations
  • - Check and issue service connection quotations
  • - Issue payment acknowledgement letters
  • - Liaise with LEWs, customers and SPPG on supply application matters
  • - Attend to customers, LEWs and Principals enquiries via email and verbal correspondence
  • - Coordinate and attend meetings with customers, LEWs principals
  • - Assist in special projects assigned
  • - Any other ad-hoc duties assigned by the Head of Section

What you'll need to succeed

  • At least a diploma
  • Have experience liaising with Licensed Electrical Workers
  • IT savvy

What you'll get in return

You will be given the chance to continuously grow in the company due to the expanding business entity, whilst being a part of the team in the growing business.

Enhanced bonus scheme: Sign on bonus, half a year bonus, one-year completion bonus

What you need to do now

If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [Confidential Information] for a confidential discussion. Referrals are welcome.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


We regret to inform that only Singaporeans/PRs will be considered for the role.

EA Reg Number: R1660446
EA License Number: 07C3924
Company Registration No: 200609504D

More Info

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About Company

Job ID: 151881795

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