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Recruit Express Pte. Ltd

Customer Service Officer

1-3 Years
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Job Description

Key Responsibilities

  • Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors.
  • Provide assistance to customers on the use of the Company's portals and mobile app.
  • Ensure every service request/feedback/complaint is followed through to closure within service standards.
  • Comply with internal policies, procedures and the relevant laws and regulations.
  • Assist in department procedures, workflows and administration.

Requirements

  • Minimum Nitec/Higher Nitec/Diploma
  • Minimum at least 1-3 years in customer service setting
  • No healthcare experience needed

About Company

Singapore’s Largest and Most Preferred Recruitment Company

As a premier leading recruitment consultancy in Singapore, our success has been a result of our focus in facilitating the success of our Clients in business whilst enhancing the career opportunities for our Candidates.

With our swift expansion across the region, we now have offices in Singapore, Taiwan, Sydney, Kuala Lumpur and Hongkong as well as a partner network in Shanghai and Japan.

We serve with distinction and provide comprehensive staffing needs. As your total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.

EA License No.: 99C4599

Job ID: 134511469