Customer Service Officer

Customer Service Officer

Responsibilities

. Address and resolve customer issues promptly via email/phone/message as the maincontact point.

. Handle and liaise incoming shipment & outgoing vessel shipment orders

. Processing of Delivery Order, Job Order, Quotation & Coordinate with customers

. Update jobs on CRM system, filing, data entry and document management

. Coordinate with store on inventory

. Perform other ad-hoc tasks as assigned

Requirement

. Min ITE or diploma in any fields

. At least 1 year of relevant working experience but fresh graduates are welcome to apply

. Bilingual in English & able to communicate with Chinese-speaking customers

. Proficient in MS office, outlook

. Must be able to multi-task with time management

. Full of initiative, committed, meticulous

. Able to work under pressure and meet tight deadlines

. Those who can start immediately will be an advantage

Interested candidate may email your resume to: [Confidential Information] or whatsapp to: 96518935