Customer Service Officer

Customer Service Officer maintains a good relationship and works directly with the customers to complete sales transactions. Your duties include responding to enquiries, providing quotations and order fulfilment. Your will be working under the supervision of the senior customer service.

Job Responsibilities
. Attend customer enquires through email and phone.
. Prepare Sales Order, Purchase Order, Invoice, and other necessary documentation.
. Sales support for the fulfilment of orders placed by customers.
. Create and maintain customer records in the system and maintain proper documentations.
. Monitor orders against available inventory and ensure smooth delivery processes.
. Monitor and coordinate with vendor on shipment arrangement.
. Able to work in office at Yishun

People Requirements
. Minimum O levels with 2 years related experiences, or Diploma fresh graduates.
. Minimum 1-2 years of customer service in order management, or purchasing experience.
. Can use computer with minimal supervision: MS Word, MS Excel, MS PowerPoint, BC.
. Able to multitask.
. Can speak in English and 1 other language
. Can start working soon.