Customer Service Officer (Outlet)

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

. Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

. Collect new or outstanding billing and payment from the Client.

. Print and hand over service invoices accurately.

. Call Clients, to book, remind and follow up on appointments.

. Answer all incoming calls promptly, and record call details accurately.

. Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

. Minimum 1 year of administrative experience, as a clerk or receptionist.

. Minimum a Nitec in any discipline.

. Well-groomed, courteous, and meticulous.

. Excellent interpersonal and communication skills.

. Able to correspond with English and Mandarin-speaking clients.