Search by job, company or skills

M

Customer Service Officer

1-4 Years
SGD 3,000 - 4,000 per month
Save
new job description bg glownew job description bg glow
  • Posted 22 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Responsibilities:

    • Communicate with customers, understand their needs and attend to their queries
    • Handle and resolve customers feedbacks and concerns
    • Ensure a wonderful salon experience for our customers to increase customer retention
    • Handling phone enquiries with etiquette
    • Serving light refreshments to customers and attending to their needs
    • Schedule customers appointments and other ad-hoc duties as assigned
    • Gather customer satisfaction levels and feedback on customer services for continuous improvement
    • Provide feedback and ideas to improve operations and enhance customer experience
    • Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements

  • Well-groomed and maintain a professional self that suits our salon image
  • Good and precise communication skills
  • Service oriented and passionate about serving customers
  • Prior experience in the beauty line would be advantageous

More Info

Job Type:
Industry:
Employment Type:

Job ID: 147921501

Similar Jobs

Singapore

Skills:

beauty industry Microsoft OfficeUser ExperienceLifestyleMicrosoft ExcelRecruitingTeam ManagementCustomer ServiceSustainable DevelopmentTeam LeadCommunication SkillsCustomer Service ExperienceCustomer ExperienceTeam PlayersalonsCustomer Service Oriented

Singapore

Skills:

client rapport Microsoft OfficeMs OfficeExcelCustomer ServiceCustomer SatisfactionMs WordData EntryCommunication SkillsCustomer Service ExperienceDispositionTeam PlayerGood Communication SkillsInterpersonal SkillsInventory

Singapore

Skills:

Microsoft OfficeMs OfficeMicrosoft ExcelAdministrationCustomer ServiceQuality ManagementCustomer SatisfactionMicrosoft WordCustomer Service ExperienceCustomer ExperienceArticulateTeam PlayerFreightInterpersonal Skills

Singapore

Skills:

Microsoft OfficeMicrosoft ExcelAdministrationCustomer ServiceCustomer SatisfactionData EntryMicrosoft WordCommunication SkillsCustomer SupportCustomer Service ExperienceTeam Playerorder processAble To Work IndependentlyGood Communication SkillsInterpersonal SkillsOrder EntryInventory

Singapore, Alexandra Road

Skills:

Microsoft OfficeMicrosoft ExcelHospitalityCustomer ServiceCashieringMicrosoft WordCommunication SkillsCustomer Service ExperienceExcellent Communication SkillsTeam PlayerGood Communication SkillsCustomer Service OperationsInterpersonal Skills