Customer Service Officer (Manufacturing / Customer Support)

Responsibilities:

. Provide good customer support to our corporate customers, including end-to-end management of customers orders and requests

. Respond promptly to customers inquiries, including requests for quotations, service support and documentation

. Prepare and submit quotations to customers promptly

. Prepare and submit documents required by customers in their respective management systems

. Proactively update customers on their order status and shipment schedules

. Maintain accurate and updated records of spare parts price lists for customers

. Coordinate and liaise with customers, forwarders and internal departments to fulfil customers orders and ensure timely execution of shipments

. Prepare and submit documentation to assist customers with custom queries

. Work closely with internal teams to manage customers issues & solution implementation

Requirements:

. Degree or Diploma holder with at least 3 years of relevant working experience

Interested applicants, please click on Apply Now or submit your resume to

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171