Customer Service Officer

Early Applicant

2-4 Years

Job Description

Responsibilities

Manage customer sales orders (quotations and customers purchase orders) with verifications and follow up with customers in case of discrepancies.
Ensure business transaction closure from sales order through issuance of delivery note to invoicing and payment
Handling some PO process to Supplier
Handle RMA & loan process
Manage administration (Reports, Filing and documentations)
Manage freight arrangement for local and export shipments
Assist the sales team in daily administrative work, in handling and processing customers enquiries
Monitor packaging, unpacking and delivery activities at warehouse
Undertake ad-hoc duties and tasks as and when required

Requirements

At least 2 years working experiences as a Sales Administrator.
Possess good customer handling skills with a positive mindset
Experience in SAP system- Netsuite is preferred
Meticulous and able to work well in a fast-paced environment
Capability to learn and adapt very quickly
Knowledge of shipping terms will have added advantage
Able to read and write Chinese, as candidate will have to liaise with Counter-part office in Taiwan / China