Job Description:
- Attend to agents requests and inquiries via email and phone including transfer of calls to relevant departments
- Attend to client's enquiries and complaints professionally
- Manage and handle customer service mailbox and forwarding to the relevant departments
- Update personal particulars of agents in the system as and when necessary
- Assist in agents on & off boarding process
- Process any reimbursement requests to agents
- Daily collection of mails and distribution of mails to relevant departments including agents
- Assist agents over the counter and assisting the team and other departments
- Occasionally assisting at showflat launches and events
- Any other ad hoc duties as may be required
Requirements:
- Diploma or equivalent and above
- Extrovert personality is a plus point
- Knowledge in real estate industry is an added advantage
Working hours:
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm
Interested candidates are invited to submit a comprehensive resume, current and expected salary, and date of availability.
We regret that only shortlisted applicants will be notified.
