Attend to customers travel enquiries and requests via phone, email, and walk-ins.
Provide information on visa applications and travel insurance.
Handle and follow up on customer enquiries and bookings, including before and after-sales service.
Work towards monthly sales targets.
Opportunities for overseas familiarisation trips and tour leading.
Requirements
Minimum GCE O Level, Diploma, equivalent qualification, or relevant work experience.
Service-oriented with good communication, interpersonal, and teamwork skills.
Basic knowledge of GDS booking systems such as Sabre, Amadeus, or Galileo and OB systems is an advantage.
1-2 years of travel industry experience is an advantage.
Able to work shifts, weekends, and Public Holidays.
Able to communicate effectively in English Mandarin and/or Malay proficiency is an advantage for communicating with customers who prefer these languages.
