Customer Service Officer (Facilities Coordination)

Responsibilities:

• Scheduled, pair up and coordinated job with technicians (Planning, Scheduling, Rostering)

• Receive MA enquiry via call, email, or WhatsApp.

• Prepare daily schedule and checklist

• Prepare and send quotation for repair or replacement works.

• Follow up with the customer for quotation approval.

• Record job confirmation for tracking.

• Prepare and submit for all side EPTW, namelist, RA, SWP, MOS, HP for monthly servicing and repair works.

• Check, scan service report in system and submit to client

• Monitor and follow up of water treatment report with NEA submission

• Submit contractor summary sheet after job completed for repair and servicing

• Prepare and submit invoice

Requirements:

• Diploma in Engineering, Facilities Management, or related field.

• At least 2-3 years of relevant experience, ideally handling term contracts or FM projects

HOW TO APPLY:

Interested applicants, please click on Apply Now or submit your resume to [Confidential Information]

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171