Customer Service Officer
- Working days: Monday - Friday 830am to 530pm
- Working Location : Ang Mo Kio
- Salary: $2,500 - $4,000 (depend on exp)
Job Responsibilities
- Provide good customer support to our corporate customers, including end-to-end management of customers orders and requests
- Respond promptly to customers inquiries, including requests for quotations, service support and documentation
- Prepare and submit quotations to customers promptly
- Prepare and submit documents required by customers in their respective management systems
- Proactively update customers on their order status and shipment schedules
- Maintain accurate and updated records of spare parts price lists for customers
- Coordinate and liaise with customers, forwarders and internal departments to fulfil customers orders and ensure timely execution of shipments
- Prepare and submit documentation to assist customers with custom queries
- Work closely with internal teams to manage customers issues & solution implementation.
Job Requirements
- Degree or Diploma holder with at least 3 years of relevant working experience
- Candidates with more years of relevant working experience will be considered for senior position
- Able to work after office hours when required
- Experience in managing multiple projects/engagements with short deadlines is an advantage
Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)
Han Meng Zhuo | Reg No: R25138931
The Supreme HR Advisory Pte Ltd | EA No: 14C7279
