Customer Service Officer Day/Afternoon Shift (7am-11pm) - Contract = 12 months
Customer Service Officer 24 hrs shift (Inbound Call Centre Experience)
This is a 12 months contract assigned to our clients
Salary Range: $2,500-$3,000
Work Location: Suntec
Work Schedule
1. Comfortable with rotational shift 24 hours
2. Monday - Sunday (including public holiday)
3. 44 hours per week
4. 5.5 days of work per week
5. Day /Afternoon Shift (7am-11pm)
Job Description
1. 1-2 years of inbound call center environment (min 6 months)
2. Education background: Minimum O Level and above
3. Multitask Logging tickets, checking KBs while on the call
4. First call resolution expertise to close the call at CSO level.
5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /
Service Desk agents are preferred.
6. Fast paced environment to handle about 30 or more calls per day
JOB TYPE
Industry
Function
Roles
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Customer Service Officer Day/Afternoon Shift (7am-11pm) - Contract = 12 months