Responsibilities
- Responding promptly to walk in customers and attend to their inquiries including phone, email, and other communication channels
- Resolving customer issues in a timely and efficient manner
- Attend to their enquiries on product warranty and repairs issues
- Maintaining accurate records and documentation of customer interactions
- Providing product and service information to customers
- Update customers on the repair status of the faulty products
- Ad hoc duties as assigned
Requirements
- Nitec or GCE O/ N Level
- Proven customer service experience, preferably in a similar environment or call center role
- Excellent communication and interpersonal skills, with the ability to build rapport and resolve customer concerns
Interested candidates who wish to apply for the advertised position, please send in your resume to
EA License No: 13C6305
Reg. No.: R24120209 (GAN CHYE SHEN)
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
