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Customer Service Officer (Bowling Centre)

1-3 Years
  • Posted 9 hours ago
  • Be among the first 10 applicants

Job Description

Brief Summary

Join a dynamic team responsible for the seamless operation of a Bowling Centre, providing exceptional service and support to guests and members.

Responsibilities

  • Oversee daily operations and maintenance of facilities within the Bowling Centre. Manage the cashier counter during operational hours and ensure daily payment reconciliation. Foster relationships with club members and guests, delivering high-quality customer service. Ensure compliance with established rules during bowling leagues and competitions. Update and maintain records for bowlers, including handicaps and league results. Support the supervisor in monitoring stock levels, equipment, and stationery for daily operations. Handle enquiries, bookings, and billing for corporate events, and prepare monthly reports.

Requirements

  • Minimum GCE N Level qualification. At least 1 year of relevant experience. Basic computer proficiency. Strong interpersonal and communication skills. Availability to work shifts, including weekends and public holidays.

Job ID: 152605045

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