Job Summary
You will support patient registration, assist walk-in customers by promoting herbal supplements, handle patient enquiries, manage billing and payments, dispense medications, and maintain stock and records to ensure smooth clinic operations.
Responsibilities
- Register patients accurately to ensure proper documentation and service delivery
- Promote herbal supplements to walk-in customers to support product awareness and sales
- Respond promptly and clearly to patient enquiries to provide excellent customer service
- Process billing and payments efficiently to maintain accurate financial records
- Dispense medications correctly following clinic protocols to ensure patient safety
- Conduct stock taking and replenish inventory to maintain adequate supply levels
- Maintain accounts and records accurately for administrative and audit purposes
Preferred competencies and qualifications
- Minimum GCE N or O Level certification
- At least 2 years of experience in administrative support, customer service, or healthcare roles
- Strong communication and interpersonal skills to engage effectively with patients and colleagues
- Customer service orientation with a positive attitude towards learning and development
Other Information
- Location: Farrer Park
- Hours of Work: 44 hours per week / 5.5 days
Applicants interested in this role are invited to apply with their comprehensive resume via email [Confidential Information]. .Only shortlisted applicants will be contacted.
