Customer Service Manager

.Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer's inquiry

. Selling of products and services

. Communicating with customers via telephone, WhatsApp, face-to-face, social media and email

. Handle POS system and collecting payments

. Handling customer's feedbacks

. Assist marketing team

. Improving customer service procedures, policies and standards

REQUIREMENTS:

. Team player

. Excellent verbal and written communication skills

. Possess strong interpersonal, efficiency & organisational skills

. Multi-tasking capabilities and willingness to go for the extra mile

. Able to converse in English

. Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period

. 5.5 days work week

Base Salary $2000 - $3000 depending on expereience

Plus commissions