Customer Service Executive (Tuas) (5days) (Meals provided)

Job Highlight:

• 5 days work week
• Meals provided (Breakfast and lunch)
• Comission to be earned after confirmation

Job Description:

. Provide introductory information about the company and its products and services to new customers

. Respond to customer inquiries

. Advise customers on products or services to best suit their specific requirements

. Prepare quotations and follow up with customers for their acceptance.

. Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.

. Prepare delivery orders and other relevant documents.

. Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers requirements/instructions are addressed.

. Resolve customers concerns, if any.

. Build and maintain long term business relationship with new and existing customers

Requirements:

. Minimally 2 years of working experience, with experiences handling container shipment.

. Prior customer service or sales coordinator experience will be an advantage

. Preferably with knowledge for import and export shipments

. Experience in logistics industry will be an advantage

. Friendly and welcoming disposition

. Has initiative, independent and able to work in dynamic environment

. Good command of written and verbal English

. Excellent organizational and multitasking skills