Customer Service Executive (Supply Chain)

Key Responsibilities:

. Responsible for the supply chain process of procurement , inventory control, logistics shipping and distribution

. Manage planning and forecasting activities

. Plan, manage and coordinate all activities related to the procurement of necessary materials/stock with suppliers and the sales team

. Responsible for processing and management of purchase Orders to manufacturers / suppliers, follow-up on shipments schedules and inventories control.

. Being the point of contact for customers in all purchase orders and deliveries/shipments concerns

. Responsible for processing and management of customers orders with timely deliveries and shipments arrangement to be made in the most optimum manner

. Perform logistics arrangements for deliveries (import/export/local) and work with transporters/forwarders/ warehouses to resolve any issues related to the shipment/delivery

. Review and prepare all shipping documents

. Perform Good Receive, Delivery Order, Packing List, Commercial Invoice, Proforma Invoice, Sales Contract, liaise forwarders on custom documents, etc.

. Liaise with customers on deliveries/ shipments dates and any special requirements pertaining to customers orders fulfilment

. Handle L/C checking and amendments to customers and L/C negotiation with bankers including confirmation etc.

. Maintain high accuracy of SAP system information and ensure all procedures are followed correctly

. Undertake task/project assigned to achieve Organisational objectives.

Requirements:

. Min Diploma in Supply Chain / Logistics or equivalent

. 1-2 Years experience in similar role

. Prior experience working in Manufacturing sector will be advantages

. Able to manage multiple priorities and to handle challenging work demands and tight schedules

. Able to make timely decisions in a high pressure environment

. Meticulous and keen eye for details

Working hours:

Mon to Fri, 8:30am to 5:30pm